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FAQs

Are these the right FAQs for my Allbirds Gift Card?

To get you to the right place for assistance, please review the terms on the back of the card or on the eGift template. 

Gift card numbers that are 20 digits are issued by TGCM ALBS - 3; you are in the right place!

Gift cards sold on Allbirds website and in Allbirds retail stores can be serviced at www.allbirds.com.

How can I order a card for myself or as a gift?

To place an order for yourself or as a gift, click here Digital & Physical Gift Cards | Allbirds

How do I redeem my Allbirds Gift Card?

Allbirds Gift Cards can be redeemed in the United States only for authorized goods at www.allbirds.com by entering your gift card information at checkout. Allbirds Gift Cards may also be redeemed at participating Allbirds retail stores.

Does the TGCM ALBS - 3 Issued Allbirds Gift Card have an expiration date or any associated non-use fees?

TGCM ALBS - 3 Issued Allbirds Gift Cards do not expire or incur any fees.

How can I check my Gift Card balance on a TGCM ALBS - 3 Issued Gift Card?

Gift Card balances can be checked by applying the gift card to your cart at checkout or by contacting our team at allbirds@giftcardassistance.com.

How can I request a refund for my TGCM ALBS - 3 Issued Allbirds Gift Card if it has a low balance?

Where required by law, remaining balances on cards may be subject to refund. If your TGCM ALBS - 3 Issued Allbirds Gift Card has a verifiable balance of $10 or less, please contact allbirds@giftcardassistance.com to request a refund.

How can I request a replacement on a lost, stolen or damaged TGCM ALBS - 3 Issued Gift Card?

To request a replacement or report a lost or stolen card, please contact allbirds@giftcardassistance.com.